There are plenty of factors that might result in a pink slip. Most are out of your control. Being ready is something you do control.
Use Your Vocal Tools to Improve Your Phone Voice
It’s not what you say, but how you say it. This is twice as true on the telephone. Are you using your vocal tools to create a positive impression?
In Search of Enough
If you want more in your life, do you know how much more would satisfy your need? It’s time to figure out when you’ve had enough.
My Open Letter to Managers Who Want to Solve a Respect Problem With Training
Before undertaking any training initiative, managers need to try it out first.
Training Bundled With Employee Health Insurance Isn’t Really Free
If your training strategy boils down to “Use the free seminars offered by our EAP,” it might be time to put more thought into your strategy.
My Timestamp Dream Was About Your Productivity
The data you need to improve your productivity and customer satisfaction are out there. Are you collecting and using it?
Your Effect on the Work Environment
Do you know what you are contributing to create your ideal workplace?
Don’t Let This Involuntary Reflex Show Others You’re Not Listening
You might think you can pretend to listen. You’re going to get caught.
The Assumptions Managers Mistakenly Make Everyday
How many assumptions are fueling your beliefs and behaviors? Take the time to confirm at least a few of them.