This morning I checked my website’s stats and found a surprise. I wanted to know which posts were most popular. Here are the top five for the past two years:
- Meeting Evaluation: Don’t Make the Same Mistakes Twice
- The Home Page
- 20 Characteristics of Effective Teams
- Eye Rolls are Misinterpreted
- Measuring Teamwork
The home page wasn’t surprising. It is, after all, supposed to be the site’s front door.
The eye roll post is a mystery. I have no idea why so many people are interested in that. I’m glad they like it, but that wasn’t the surprise either.
What got my attention was the connection between the other three. Do you see it?
All three address the question, “How are we doing?” It’s a good question. The answer can help you nudge your team toward peak performance.
You can’t accurately judge what your team members think
Once I was leading an executive retreat. We were working our way through a list of nine characteristics of an effective executive team. After describing each, I asked team members to hold up a colored card that represented how they viewed the team’s performance on that characteristic. Green represented good. Yellow meant potential trouble. Red indicated serious problems.
For almost every characteristic, the CEO flashed a card that was better than everyone else in the room. Either he was more optimistic than the rest, was looking at different information, or was out of sync with his team due to bias or being kept in the dark.
If you are the leader, and you want to know how you’re doing, you’ve got to find out what your team members really think. Unfortunately if you ask them, they aren’t likely to be straight with you. Most of us have learned that when the boss asks how things are going, the right answer is some version of “Fantastic!”
I can get at honest answers
To address this problem, let me ask them for you. I use the TeamCheck Assessment. Here’s how it works:
- You tell your team you want to hear how they think things are going.
- You tell them that you’ve hired an outside assessor who will protect their anonymity.
- I conduct the online survey.
- I send you a report that highlights the areas of strength and concern from your team’s perspective.
- You act on what you learn, and your team becomes stronger.
The process is easy and inexpensive
From start to finish, it takes about two weeks. The cost is $495 for one team, with up to 15 people.
Effective teams do regular assessments. If you haven’t done one for a while, here’s a simple and low-cost way to figure out if your team is on track. Contact me now to get started.
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