When I’ve been asked to provide a work group with team building, I never forget that a good charter helps create a strong foundation on which a team can build its success. It answers three overarching questions and provides details that help the group effectively operate. Here’s what it includes:
1. Why does the team exist?
- The purpose
- Key clients/stakeholders
- The problem or need the team will address
2. What will the team accomplish/deliver?
- Scope of responsibility
- Major goals
- Key milestones and time lines
3. How will the team operate?
- Team members
- Roles and responsibilities
- Decision-making and authority
- Resources required
- Team norms
One of the big problems teams face is confusion. Much of that confusion can be prevented if the team develops a good charter from the onset. If the team is already established, it doesn’t hurt to go back and tighten up the charter. Does yours need a tune-up?
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