Wednesday, January 04, 20120 Comments

Pick Up the Phone

Use the phone in lieu of email when your response is going to take a long-time to write. You’ll be better understood and save time.

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Sunday, August 22, 20100 Comments

Your Vocal Toolkit for Telephone Meetings

It’s not what you say, but how you say it. This is twice as true on the telephone.

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Wednesday, November 11, 20090 Comments

Workshop: Clear Connections

New workshop on email and telephone communication effectiveness.

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