This week I delivered two back-to-back communication workshops, starting at 5:30 in the morning.
It wasn’t one of the better time slots I’ve ever had, and yet I found an audience that was engaged and interested in learning how to resolve the communication problems they have with their coworkers.
Most of the “people problems” that happen at work can be resolved by more effective communication. Each of us have some bad habits. Our challenge is to identify those habits and change them.
It’s possible we also aren’t doing those things that would help others take us more seriously. Imagine figuring out what you must do so that others want to listen to you.
I recently stumbled upon a 10 minute TED Talk by Julian Treasure. He suggests seven behaviors we need to stop doing. He provides a description of 4 characteristics effective speech must have. And finally, he tells us how to make the words we choose sound better. It’s worth the time, unless you already know the meaning of prosody. Then maybe you won’t find anything new here.
If these are skills you’d like your employees or managers to master, I’d be happy to deliver a customized workshop that addresses the communication issues you see in your organization. Just drop me a note.