No Shutdown at Your Office
Don’t let a dispute at work turn into a mess like the one happening in Minnesota’s state government.
Archive | Odds & Ends
The Love Boat is a Money-Making Machine
Cruise ships are fun and potentially a great deal. They are also money making machines.
Above and Beyond Customer Service
Customer service isn’t about just meeting expectations. If you really want to wow them, surprise them with your willingness to do whatever you can to help.
National Parks: America’s Best Idea
Parks are an incredibly powerful idea. Imagine unleashing equally cool ideas within your company.
Now That’s Customer Service
We all have so many bad customer experiences, it’s fun to be able to write about one that goes exceptionally well.
Politics and Responsibility
The political system doesn’t always run that smoothly. It’s easy to blame the politicians. What about the electorate? What do we contribute to the problem?
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